TOWERS / GATE TOWER / GATE WALK

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Protection of Personal Information

Procedures Related to Requests for Disclosure, Correction, Etc.

The Company will respond to requests from the individual for disclosure, correction, disuse or suspension of use, etc. of personal data the company retains.

  1. Address for Disclosure Request

    To submit a request for disclosure or other procedure, please mail the request along with the required documents and material to the following address.

    General Affairs Section, General Affairs Department
    JR Central Building Co., Ltd.

    JR Gate Tower 23F
    1-1-3, Meieki, Nakamura-ku, Nagoya City
    450-6623

    *Please note that we cannot fulfill requests other than those made by mail; this includes requests made in person at our offices.

  2. Documents Required in Requests for Disclosure, Correction, Etc.

    Based on the content of your request, please (1) complete all items listed on the following request form and send it together with (2) the documents confirming your identity as the individual, (3) a self-addressed envelope and stamps for the return reply, and (4) the handling fee (required only for notification of purpose of use or request for disclosure).

    1. Request Form

      • Notification of Purpose of Use of Retained Personal Data/Disclosure Application Form (Japanese only)
      • Application Form for Correction of Retained Personal Data (Japanese only)
      • Application Form for Suspension, Deletion, Etc. of Retained Personal Data (Japanese only)
    2. Documents Verifying Identity

      Please enclose (A) or (B) below to verify your identity.

      1. A copy of either your driver's license, driving history certificate, passport, handicapped person’s notebook, residence card, or special permanent resident certificate

      2. If submitting documentation other than that listed in (A) above, include two of the following:

      • Copy of your health insurance card
      • Copy of your Pension Handbook
      • Original Certificate of your family register or individual records (created within the last three months)
      • Original Certificate of Seal Registration (created within the last three months) with an imprint of the registered seal on the margin of the certificate
    3. Reply envelope (please write or print your address) and stamps

    4. Fee (required only for notification of purpose of use or request for disclosure)

      The fee is 540 yen for each request. Please enclose postage stamps equivalent to 540 yen.

      *If the fee is insufficient, we will contact you about it. If you don’t respond to this contact within 2weeks, we will assume that you have canceld the request.

  3. Requests for Disclosure, Correction, Etc. by Proxy

    If the person requesting disclosure or related service is a legal representative of a minor or of an adult ward, or is an agent delegated by the individual to make the request for disclosure or related service, please enclose the two forms of documentation for the agent in addition to the above two forms of documentation for the individual.
    Documents Verifying Identity (please enclose documentation for representative in addition to the two forms of documentation in 2-(2)above)
    Power of Attorney and documentation verifying your authority to request the disclosure, correction, etc.

  4. Response to Requests for Disclosure, Correction, Etc.

    We will respond in writing to the requesting person (at the address provided on the reply envelope). If we make no disclosure, correction, etc., we will inform you of the fact and the reason for it. Please note that it may take several days to respond.

  5. Purpose of Use of Personal Information Acquired Through Requests for Disclosure, Correction, Etc.

    Personal information acquired in through any request for disclosure, correction, etc. shall be used only to the extent necessary to handle the request. Documents submitted will be properly destroyed following a set storage period.